Use the correct tone to write a complaint letter- Avoid being emotional in your letter. I was visited by a representative of That Awful Company, Mr. Suggest to the company what you think can be a lasting solution.
I look forward to hearing from you. Be specific about what you need and want to be done. I am asking you to repair the phone at your earliest convenience, preferably within the time frame stated below.
Don't swear, get nasty or show a temper! I repeatedly tried to ask your representative about the products that were of interest to me, but he refused to deal with my questions. See results Step 7: Conclusion and Signing-Off You can finish your letter by saying that you hope the issue will be resolved and sign off with Yours Faithfully - if you don't know their name or Yours Sincerely - if you know their name.
Be as precise as possible when saying what is wrong with the product or service. Don't become infuriated, you have every right to be but imagine how many complaints the customer service team received that day.