Letter writing answering complaints about at&t
We have gotten a run around but no help. After approximately 3 minutes, the system disconnects the call. I am requesting someone whom has the power or right to give orders or can make a decision to accommodate my situation.
Scheduled installation 2 times and they never showed up. We had a few words and I hung up on him.
How do i contact at&t to complain
I have had it for 50 years and had a land line, 4 cellphones and Internet. Had to cancel Direct TV return equipment and 5 days later pay for new installation. After eight weeks of gone by, I called the company to find the status. This company is using ATT to gain trust of your costumers and the rest is fraud. I spent 45 minutes on the phone today including talking with a manager who said he needed to get folks from the Mobility side on the call to resolve the issue. Since I got nowhere with Customer Service, I went into a corporate store. I still have issues with my bill and no one is willing to correct it. I do have the original if you have any questions. I know this will probably just be deleted and certainly nothing will be done but it has given me great satisfaction just to write this. I have never been spoken to like that. I am a student and I work. I cannot begin to express how disheartening this is. It seems as though trust is a thing of the past. This last year my husband passed away and the nightmare began. After several attempts all phones were ported, but I'm still trying to get the last 2 rewards cards.
I wanted to get Uverse, but it was not in my neighborhood although a friend 10 blocks away has it. The promotions company failed me. My credit is being damaged. You may be asked to enter your zip code to determine service eligibility or for a personalized list of products available in your area.
Thinking it was strange that I was receiving a bill, I called in. We have brought new phones and the problem still exist.
We have not received a response from the customer service department yet.
Your customer service is horrible, your customer service reps have no idea what they are doing. So the new agent comes online and I explained yet again everything and was told do u know her name…I had forgotten by that point because I was already an hour into this. We were able to have our question answered. I will not pay anymore of my hard earned cash for a broken manufacturer defect. Not only does the customer service fall under par, but the service itself is poor as well. I have asked for a supervisor more than once not sure if the people or persons I have been transferred to are supervisors. I have a large credit card bill I cannot pay, but it's necessary for medical expenses. Can ATT do anything about this?? I just ordered a hotspot as I was told it would work great with my old plan and findout I wasted have of the day with support trying to get it online I have an unlimited plan and will not change it. Salvatore Salmeri from Woodside, NY Jul 15, 40 I've been a customer of direct tv for many years and haven't been do Agravated as today. Talking to customer service is torture.
I need a resolution. DavId Donahue You all can't get this correct.
based on 33 review